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<p class=MsoNormal>Most of you have probably heard about (or seen the video) of
one of my DA-100 gas engines blowing a cylinder.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Well, I packed it in a box and took it to the post office;
put insurance on it and priority mailed it back to Desert Aircraft (and I
included a video of the incident).<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>For reference, the motor wasn’t brand new. I
have had it on that plane for the last 2 to 3 seasons.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>It took them one day to look at it and make the necessary
repairs. I called them and asked about the status of the motor and to see
what I owed for the repairs. They said, no problem we are going to cover
it under warranty. So I pulled out my credit card and asked “what
about the shipping cost to return it to me?”. They said, “no
problem, we will cover that too and send it back to you today”. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Sure it ended up costing me the fuselage of a composite-arf
extra, but I don’t know of many (if any) other companies that would make
the repairs and cover the shipping all for free.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I am definitely one satisfied customer of Desert Aircraft
and will continue to put their motors on my gassers.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>(Hey Steve, looks like my motor cost less to repair than
your blown motor in your electric pattern plane after all!)<o:p></o:p></p>
<p class=MsoNormal><b><i><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'>~ Armand<o:p></o:p></span></i></b></p>
<p class=MsoNormal><b><i><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'><a href="mailto:armand@nmitsolutions.com"><span
style='color:blue'>armand@nmitsolutions.com</span></a><o:p></o:p></span></i></b></p>
<p class=MsoNormal><o:p> </o:p></p>
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