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<div style="BACKGROUND: white" class=""><b class=""><span style="font-family: Helvetica, sans-serif;" class="">Subject:
AIRLINE CAPTAIN - You will not regret reading this one. I
Promise</span></b><span style="font-family: Helvetica, sans-serif;" class=""></span></div></div></div>
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<div style="BACKGROUND: white" class=""><span style="font-size: 21pt; font-family: Arial, sans-serif;" class="">My
lead flight attendant came to me and said, "We have an H.R. on
this <br class="">flight." (H.R. stands for human remains.) <br class="">
<br class="">"Are they military?" I asked. 'Yes', she said.
<br class=""> <br class="">'Is there an escort?' I asked.
'Yes, I've already assigned him a seat'. <br class=""> <br class="">'Would you
please tell him to come to the Flight Deck. You can board
him early," I said... <br class=""> <br class="">A short while later a
young army sergeant entered the flight deck. He was
the image of the perfectly dressed soldier. He introduced
himself and I asked him about his soldier. <br class=""> <br class="">The
escorts of these fallen soldiers talk about them as if they are
still alive and still with us. 'My soldier is on his way
back to Virginia ,' he said. He proceeded to answer my
questions, but offered no words. <br class=""> <br class="">I asked him if
there was anything I could do for him and he said no. I told
him that he had the toughest job in the military, and that I
appreciated the work that he does for the families of our fallen
soldiers. The first officer and I got up out of our seats to
shake his hand. He left the Flight Deck to find his seat.
<br class=""> <br class="">We completed our preflight checks, pushed back and
performed an uneventful departure. About 30 minutes into our
flight, I received a call from the lead flight attendant in the
cabin. <br class=""> <br class="">'I just found out the family of the soldier
we are carrying, is also on board', she said. She then
proceeded to tell me that the father, mother, wife and 2-year old
daughter were escorting their son, husband, and father home.
The family was upset because they were unable to see the container
that the soldier was in before we left. <br class=""> <br class="">We were on
our way to a major hub at which the family was going to wait four
hours for the connecting flight home to Virginia . The
father of the soldier told the flight attendant that knowing his
son was below him in the cargo compartment and being unable to see
him was too much for him and the family to bear. He had
asked the flight attendant if there was anything <br class="">that could be
done to allow them to see him upon our arrival. The family
wanted to be outside by the cargo door to watch the soldier being
taken off the airplane. <br class=""> <br class="">I could hear the
desperation in the flight attendants voice when she asked me if
there was anything I could do. 'I'm on it', I said. I told
her that I would get back to her. <br class=""> <br class="">Airborne
communication with my company normally occurs in the form of
e-mail like messages. I decided to bypass this system and
contact my flight dispatcher directly on a secondary radio.
There is a radio operator in the operations control center who
connects you to the telephone of the dispatcher. I was in direct
contact with the dispatcher. I explained the situation I had
on board with the family and what it was the family wanted. He
said he understood and that he would get back to me. <br class="">
<br class="">Two hours went by and I had not heard from the
dispatcher. We were going to get busy soon and I needed to
know what to tell the family. I sent a text message asking
for an update. I saved the return message from the
dispatcher and the following is the text: <br class=""> <br class="">'Captain,
sorry it has taken so long to get back to you. There is
policy on this now, and I had to check on a few things. Upon
your arrival a dedicated escort team will meet the aircraft.
The team will escort the family to the ramp and plane side.
A van will be used to load the remains with a secondary van for
the family. <br class=""> <br class="">The family will be taken to their
departure area and escorted into the terminal, where the remains
can be seen on the ramp. It is a private area for the family
only. When the connecting aircraft arrives, the family will
be escorted onto the ramp and plane side to watch the remains
being loaded for the final leg home. <br class=""> <br class="">Captain, most
of us here in flight control are veterans. Please pass our
condolences on to the family. Thanks. <br class=""> <br class="">I sent
a message back, telling flight control thanks for a good
job. I printed out the message and gave it to the lead
flight attendant to pass on to the father. The lead flight
attendant was very thankful and told me, You have no idea how much
this will mean to them.' <br class=""> <br class="">Things started
getting busy for the descent, approach and landing.
After landing, we cleared the runway and taxied to the ramp
area. The ramp is huge with 15 gates on either side of the
alleyway. It is always a busy area with aircraft maneuvering
every which way to enter and exit. When we entered the ramp
and checked in with the ramp controller, we were told that <br class="">all
traffic was being held for us. <br class=""> <br class="">'There is a team in
place to meet the aircraft', we were told. It looked like it
was all coming together, then I realized that once we turned the
seat belt sign off, everyone would stand up at once and delay the
family from getting off the airplane. As we approached our
gate, I asked the copilot to tell the ramp controller, we were
going to stop short of the gate to make an announcement to the
passengers. He did that and the ramp controller said, 'Take
your time.' <br class=""> <br class="">I stopped the aircraft and set the
parking brake. I pushed the public address button and
said: 'Ladies and gentleman, this is your Captain speaking:
I have stopped short of our gate to make a special announcement.
We have a passenger on board who deserves our honor and
respect. His Name is Private XXXXXX, a soldier who recently
lost his life. Private XXXXXX is under your feet in the
cargo hold. Escorting him today is Army Sergeant
XXXXXXX. Also, on board are his father, mother, wife, and
daughter. Your entire flight crew is asking for all
passengers to remain in their seats to allow the family to exit
the aircraft first. Thank you.' <br class=""> <br class="">We
continued the turn to the gate, came to a stop and started our
shutdown procedures. A couple of minutes later I opened the
cockpit door. I found the two forward flight attendants
crying, something you just do not see. I was told that after
we came to a stop, every passenger on the aircraft stayed in their
seats, waiting for the family to exit the aircraft. <br class="">
<br class="">When the family got up and gathered their things, a passenger
slowly started to clap his hands. Moments later, more
passengers joined in and soon the entire aircraft was
clapping. Words of 'God Bless You', I'm sorry, thank you, be
proud, and other kind words were uttered to the family as they
made their way down the aisle and out of the airplane. They
were escorted down to the ramp to finally be with their loved one.
<br class=""> <br class="">Many of the passengers disembarking thanked
me for the announcement I had made. They were just words, I
told them, I could say them over and over again, but nothing I say
will bring back that brave soldier. <br class=""> <br class="">I
respectfully ask that all of you reflect on this event and the
sacrifices <br class="">that millions of our men and women have made to
ensure our freedom and <br class="">safety in these United States of
AMERICA. <br class=""> <br class="">Foot note: <br class="">I know everyone
who reads this will have tears in their eyes, including me. Prayer
chain for our Military... Don't break it! Please send this
on after a short prayer for our service men and women.
<br class="">Don't break it! <br class=""> <br class="">They die for me and mine and
you and yours and deserve our honor and respect.
<br class="">Prayer Request: <br class=""> <br class="">When you receive this,
please stop for a moment and say a prayer for our troops around
the world... There is nothing attached. Just send this to
people in your address book. Do not let it stop with
you. Of all the gifts you could give a Marine, Soldier,
Sailor, Airman, and others deployed in harm's way, prayer is the
very best one. <br class=""> <br class="">GOD BLESS YOU!!! <br class="">
<br class="">Thank you all who have served, or are serving. We Will
not forget!!!! <br class=""> <br class="">P.S. Every time I
receive this message I pass it along! It is so
heartwarming.</span><span style="font-size: 19.5pt; font-family: Helvetica, sans-serif;" class="">
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message.<br class="">Checked by AVG - <a href="http://www.avg.com/" class="">www.avg.com</a><br class="">Version: 2015.0.5941 / Virus
Database: 4339/9657 - Release Date: 04/29/15</div></div></div></div></div>
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